• The packaging industry uses a dedicated portal to manage process details efficiently which are overseen by salespersons.
•  Salespersons need to enter  enquiry details and essential approval information received from customers via email in the prepress portal at different stages.
• Challenges arise as salespersons face difficulties creating new enquiries or entering details on the go, causing delays.
•  In response, the customer seeks a streamlined solution to enhance overall efficiency.

Introduction

The packaging industry uses a dedicated portal to manage process details efficiently which are overseen by salespersons.

Solution

•  A mail automation solution streamlines the creation and updating of customer inquiries to the Prepress Software.
•  Salespersons use the system to seamlessly send information on inquiries or revisions to the prepress software using provided mail templates.
•  Mail automations are applied in the packaging process across below areas.
•  Automation is applied in the packaging process for enquiry creation or updation,
•  Artwork JPEG approval and cylinder approval from the customer will be entered through template which directly flows to the software

Key Benefits

•  The streamlined process of creating and updating customer inquiries using mail automation significantly improves efficiency.
•  With the ability to enter details and approval information on the go, it minimizes delays in overall process ensuring a smoother workflow
•  The mail automation solution saves time and facilitate more efficient work environment by allowing them to update details on the go without the necessity to log in separately to the prepress software..