Delivering enterprise solutions all over the world
Global Customer Support
Atna serves global customers in all the five continents with dedicated resources and account management that provides both business as well as technical support. We deliver and support programs to help benefit our existing customers and drive incremental business value to their organizations long after the initial go-live.
We also recognize that the challenges faced by our customers today may be very different from what they faced when they first selected Microsoft Dynamics AX; and the broad, collective needs from our growing customer base constantly keeps us on our toes to develop new ways to deliver value.
Our Approach to customers support
As we strive to deliver value and excellent customer service to all of our customers, Atna offers each of its clients :
- Atna Support Management a dedicated account manager to help support their needs to manage and support their ERP environment for current and future enhancement.
- 24x7 Customers Support Hotline - a dedicated hotline and communication to support customers from all over the world.
- Help Desk Support - to help provide day-to-day ERP support with responsive service level agreements
- Knowledge Talk Series - a monthly educational webcast exclusively for Atna customers.